Returns & Exchanges
Cowpokes Work and Western wants you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on unworn items with original tags attached. Please note that boots must be returned in their original box and shows no signs of outdoor wear to qualify for a full refund.
Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the return process.
Pack Your Items
Place the unwashed, unworn items back into their original packaging, ensuring all tags and protective materials are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing